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Our Services

We take a human-centred approach to deliver actionable solutions

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Strategic Consultancy

We make it our business to understand how people live, work and play in order to help our clients see through a consumer-centric lens to build strategic roadmaps.

Our work across a broad range of industries has given us valuable insight into how people live, work and play. This is knowledge we bring to the table combined with our expertise in facilitating cross-functional sessions that help to align your team and set a course for the future.

Stakeholder Engagement
Visioning Sessions
Reporting

Service Design Experience

Experience is everything. Refined through hundreds of workshop hours, we have developed a rich toolkit to address diverse business needs. We help you untangle complexity to optimise processes and craft customer engagements that add value.

Qualitative Research Insights
Process Mapping
Customer Journey Mapping

Chemistry, Service Design Agency in Singapore, Fariz facilitating a synthesis session

Capability Building

We are firm believers in co-creation. At Chemistry, we work as catalysts to facilitate engaging creative sessions, from short workshops to hackathons. Whether we’re involved with your projects or offering a stand-alone training, we have honed our toolkit to work across a diverse range of industries and challenges—bringing out your team’s deep domain of knowledge while introducing them to the design thinking process.

Talks and Through Leadership
Workshop Facilitation & Training
Clinics and Advisory

Digital Design

Digital is everywhere, yet applying it in the right format and in the right context is not that simple. We help to bring to life digital solutions from concept down to detailed design, tested, validated and ready for implementation by your development team.

Content Strategy
User Experience Design (UX)
User Interface (UI)
Usability Testing

Chemistry, Vscan, UI, Prototyping, Services, Visual Communication
Chemistry, Singtel, Bill, Communication Design

Graphic Design

From logos to print collateral and signage design, well crafted graphics can make the difference between just ok to creating real wow for your brand.

Brand Guidelines
Graphics & Illustration
Layout & Artwork

Product & Spatial Design

Beyond aesthetics, the design of spaces impacts our behaviour and brand experience. Our abilities to envision, design and build physical prototypes of products and spaces provides a powerful means for defining and validating new ideas that bring simplicity to complex operations. Be it within hotels, hospitals or retail spaces, we help create spaces that work.

Architecture & Interior
Consumer Product Design
Physical Prototypes / 3D Printing
Chemistry, Service Design Agency in Singapore, Woodlands Health Campus, User Research, Prototype, User Testing, Spacial Design

Business Design Sprints

We empower our clients to solve business challenges by applying the human-centered design process through a business lens.

This allows us to translate design outcomes into a language that business stakeholders are familiar with. Our Business Design Sprints will enable teams to define the financial components of a given value proposition in order to create products and services that are not only desirable and feasible, but viable as well.

Ecosystem Mapping
Desirability Canvas
Lean Canvas
Roadmapping

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