Join us for a joint half day session with a group of 3 to 5 hotels interested in exploring key topics or challenges from a shared hospitality sector perspective.
These are some of the topics that will potentially be covered:
- Challenge between technology and automation (digitalization) while maintaining guest connection and hospitality
- Retaining Gen Z staff
- Creating rapid action loops between customer feedback and actions taken
- How can we make sure that services offered are better utilised
- How do we start to integrate sustainability measures into our strategy
What you can expect to gain from this session:
INDUSTRY PULSE
A change to exchange and share with your peer group in a facilitated setting that helps to keep the conversation and learning focused.
NEW INSIGHTS AND GUEST TRENDS
Gain insights on what guests today are seeking and how to apply behavioural segmentation to better understand them.
NEW FORMS OF COLLABORATION
Kickstarting creative problem solving. Providing a starting point to use new ways and new tools to solve existing problems and finding fresh energy as a team to develop great ideas.
The next session is slated for April - register your interest and we'll get back to you with a confirmed date.
%201.svg)
