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Speaking at the APLA Regional Conference

Bassam speaking at the 2018 Asia Pacific Lottery Association Regional Conference in Kuching on user centred design. The conference was attended by a number of lottery representatives from across the region, including Singapore, Malaysia, Australia and as far as UK and Canada among others.

Together with Jef Koh, he then conducted a rapid hands-on session with the delegates giving them a first hand taste of the methodology and tools.